Kisah OHCM

Aku dapati ketika bertugas di 'acute cubicle' prestasi kerjaya aku teruk. Tekanan kerja dirasai tatkala sejarah pesakit yang kompleks dan panjang lagi pula keadaan pesakit yang tak stabil, boss yang demanding... Sememang hari-hari berlalu itu bukannya hari yang gembira dan tenang. Namun..

"Terima kasih doktor sebab 'jaga' ayah saya" - ucap seorang waris yang datang melawat ketika mana mereka minta update keadaan pesakit

"(Tapi sebenarnya aku bukannya buat apa-apa pun, sekadar kuli yang rujuk kepada pelbagai department, ambil darah, tanya khabar dan lain-lain yang tak berkaitan dengan merawat pesakit secara langsung)" - bisik hatiku sambil down dengan prestasi yang tak memberangsangkan..

Seraya hal ini mengingatkan aku tentang suatu kisah dari buku OHCM.. (Nota - OHCM adalah singkatan bagi Oxford Handbook of Clinical Medicine, salah satu buku rujukan ketika pelajar dulu)

Maka jom aku kongsikannya di sini;

"A man cut his hand and went round to his neighbour for help. This neighbour happened to be a doctor, but it was not the doctor but his daughter who opened the door. Seeing that he was hurt and bleeding, she took him in, pressed her handkerchief over his wound, and reclined him, feet up in the nearest chair. She stroke his head and patted his hand, and told him about her marigolds, and then about her frogs, and, after some time was starting to tell him about his father ... when his father eventually appeared.

"He quickly turned the neighbour into a patient, and then into a bleeding biohazard, and then dispatched him to Casualty 'for suturing' (the neighbour had no idea what this was). He waited for 3 hour in the casualty, had 2 desultory stitches and 1 interview, with a medical student who suggested a tetanus vaccination (to which he unfortunately developed an allergic reaction)."  

Berhenti kejap! Kalau difikirkan dari kaca mata pesakit tu sendiri, rasa-rasanya siapa yang paling membantu dalam situasi tersebut (dan kepada siapa yang kita akan terhutang budi)? Ok, sambung..

When he returned to his neighbour next door after a few days, he praised the young carer but not the doctor (who had turned him into patient), nor the hospital (who had turned him into item on conveyor belt), nor the student who had turned him into question mark (does 50-year old man with full series of tetanus vaccination need a booster at the time of injury?)

Jadi demikianlah halnya. Pada pengakhiran kisah tersebut dari kaca mata pesakit, mereka lebih menghargai usaha seorang penjaga yang meluangkan masa bersamanya dengan prihatin, berbanding dengan pihak-pihak lain. Jadi benarlah tentang kata hikmah berkenaan tugas kedoktoran ni..

"A doctor's job is to cure sometimes, relief often and comfort always.."

Aliran fikiran yang lain..
Pada ketika menghadapi tekanan kerjaya dek pelbagai faktor, menariknya aku dapati ada satu "magic word" setidaknya membuatkan kita rasa usaha dihargai (dan tak la rasa down).. Insya-allah, aku akan cuba amalkan..